Interview with Dr. TJ Larkin on Communicating Safety [On Location]

Douglas B. Clark

Community Manager & Editor, ChEnected
AIChE

Douglas Clark is a copywriter and speechwriter with a healthy appetite for all things digital. He has more than 15 years' agency and independent experience in corporate and marketing communication, and his clients come from diverse industries, specializing in anything from financial products and toothpaste to software for the visualization of computational fluid dynamics data. Among his clients are Accenture, American Express, Coca-Cola, Colgate-Palmolive, Hewlett-Packard, and Panasonic.

Dr. TJ Larkin of Larkin Communication Consulting took a moment after his talk at the 8th Global Congress on Process Safety to sit down with ChEnected and discuss communications strategies that allow good safety policies and initiatives to be effective. Problems getting your safety policies to stick? Check out what he has to say in the video panel at right.

Has poor communication affected the effectiveness of your safety policies?

Comments

Submitted by Rich Byrnes (not verified) on Sat, 04/21/2012 - 09:18

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Excellent insights by Dr. Larkin, great interview. The PSM Standard has asked for Employee Involvement, especially in areas such as writing and reviewing operating instructions. Heaven knows us engineers can make the "simple" rather "complex" in language very quickly. Many operators have saved me from the peril of my own pen in the past, when giving me input on what I have written (communicated), or at lease what I thought I had communicated. Thanks for the posting.

Submitted by Rich Byrnes (not verified) on Sat, 04/21/2012 - 09:52

In reply to by Rich Byrnes (not verified)

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I should have had one of our operators review my note first, the second to last sentence. "lease" should be "least", oops, one letter can make a big difference, kind of proves the point doesn't it?..... ;-)