Douglas B. Clark
Community Manager & Editor, ChEnected
AIChE
Douglas Clark is a copywriter and speechwriter with a healthy appetite for all things digital. He has more than 15 years' agency and independent experience in corporate and marketing communication, and his clients come from diverse industries, specializing in anything from financial products and toothpaste to software for the visualization of computational fluid dynamics data. Among his clients are Accenture, American Express, Coca-Cola, Colgate-Palmolive, Hewlett-Packard, and Panasonic.


Has poor communication affected the effectiveness of your safety policies?
Comments
Excellent insights by Dr. Larkin, great interview. The PSM Standard has asked for Employee Involvement, especially in areas such as writing and reviewing operating instructions. Heaven knows us engineers can make the "simple" rather "complex" in language very quickly. Many operators have saved me from the peril of my own pen in the past, when giving me input on what I have written (communicated), or at lease what I thought I had communicated. Thanks for the posting.
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I should have had one of our operators review my note first, the second to last sentence. "lease" should be "least", oops, one letter can make a big difference, kind of proves the point doesn't it?..... ;-)
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